A purpose-built platform to create, collaborate, control,
eSign, and manage all your docs/contracts in one place.
Proposal, quotes and contracts management
tool with eSign capabilities.
Full feature online document editor for drafting,
editing and formatting of all your docs/contracts.
MS Word / Google Docs
like online editor
Limited feature block text editor
mainly useful for quotes and proposal.
Complete collaboration suite. Purpose built,
Real-time, contextual and 100% on-doc.
On-doc comments, suggestions,
chat, attachments, etc.
Real-time, contextual, and partial collaboration.
Few basic and some critical features missing.
Control view, download, edit, forward, etc. rights.
Unprecedented, total platform control with you.
Docs and platform controls
for secure sharing
Limited document and platform controls.
No-code, user configurable
workflows for internal approvals.
Internal approval
workflows
Basic workflows
for approvals.
Easy to use, lightening fast, and legally
binding eSign. Unlimited and FREE.
Legally binding native
electronic signature
Expensive but easy for starters, legally binding
eSign with reasonable feature sets.
AI powered, purpose-built workspace
that manages half of your work.
AI powered
docs/contracts repository
Basic documents listing with folders,
individual workspaces and search.
Top of the class, bank grade security with
data encryption at rest and in transit.
Platform, document, data
security and certification
Decent platform security. Not so robust
document security (can be accessed with link by anyone).
DocuX changes game for sales professionals. With everything needed to get contracts drafted, negotiated and executed in one place, Sales professionals can now focus more on their core job of selling than struggling to move paperwork and keeping track of everything.
Nawdeep Puranik
CRAP!!!! Was working on a doc for over two hours when it suddenly frozen saying: "oops, unexpected snag". Two hours of work out of the window with no opportunity to recover. Waste of time, effort. Rubbish [email protected][email protected]!
Free trial is a scam. They claim to support unlimited esignatures but they don't allow you to download documents without using a paid tier. Pure bait & Switch.
WOW!!!! Terrible customer service.
We signed up for the Essentials package and they have been double charging us for 7 months. Somewhere during that time they changed our plan without our consent and now we're being billed 2x as much and then continued to charged us twice a month.
I've been trying to get this resolved for months and the agents do not seem to understand English well. Needless to say they are not giving us the refund it should be....which now is in the hundreds of dollars and it's been a huge waste of time. Their service is not worth it.
I'm now having to get this resolved through the bank and looking for an alternative to PandaDocs...never never again...OMG
How on EARTH can you be a company that does ONE THING: documents, and your website NOT WORK? HOW! Imagine you go to the shopping mall, and constantly that shopping mall is closed, or leaking, or flooded, or lights are out.
Tell me, who on earth would ever visit that place again?
Guys, honestly and seriously, as a business owner to another, FIX YOUR DAMN SITE. This is YOUR storefront! You are a digital-first business, act like it!
Really buggy software, difficult UI, and shabby customer service. My subscription autorenewed on an annual plan billed quarterly. I tried to cancel the day after, as we had moved to Hellosign, and they wouldn't let us out of the contract.
Run away.
We were using a monthly plan, where we have CRM integration to automatically generate contracts using a template, and that uses Zapier. We were offered a plan upgrade, and after that it stopped working. When I complained to the support, they said it was Zapier's problem, I opened a call with them and they told me that this is a problem already known and not solved by PandaDoc. The account manager has stopped responding to emails and does not answer calls. One of the worst media I've ever seen.
Not fussed on expenses but as we scale, keeping costs dialled is crucial:
why are contract softwares ludicrously expensive for what they ACTUALLY do?
...pay PandaDoc $50+ monthly for what is really a PDF with a box that lets you sign
genuinely curious - where is the value?
Awful customer service.
I canceled my trial, but kept getting notifications that they were trying to charge me afterwards, so I contacted customer service, and while they assured me I wouldn't get charged because it was canceled now, days later, I'm still getting attempts to charge it!
When I contact customer service, the agent immediately leaves the live chat.
THEY'RE AVOIDING ME!
I'm leaving my card frozen and contacting a lawyer if this keeps up in 30 days. This feels so predatory!
This software is so buggy. Im not sure how this company is still around. The idea is great but poorly executed. I hate them. They cost me so much in time. Oh yea and way overpriced for what they offer.
What a disappointment. After reviewing other options, we selected Pandadocs as a reasonably priced alternative for documents. Right from the outset we had difficulties with access and log ins. Somehow two accounts were opened and we were billed twice. For most of the period before we cancelled, we had almost no access due to log in problems. Support was slow and only via email. When asked to speak directly with someone to discuss the billing problem and access issues, I was told it was not possible. There was no remorse or intent to assist or explain. The product itself was just ok; the template gallery was lacking. It is a shame that we wasted time on what could be a great product with good service.
Pandadoc is mainly used for eSign and proposals. DocuX is all purpose platform for all your documents including all docs/contracts, eSign and proposals.
Pandadoc was built primarily for Sales teams. DocuX is built for all teams- Sales, Legal, Finance, HR, Procurement, freelancers, everyone.
No more glitches, broken workflows or starting all over again. We have worked very hard to make DocuX robust and easy & intuitive at the same time.
Automate all the noise that passes for work. Docs are segregated, prioritized, sorted, and controlled for you. It is your new-age Virtual Assistant.
Say goodbye to docs and contracts scattered across versions, devices, emails, tools, and users. With DocuX, every doc/contract is a reliable, single source of truth.
Move all collaboration and reviews out of mailbox and scattered tools onto the doc. With DocuX, 100% of the internal and external collaboration happens on-the-doc.
See how Pandadoc compares with DocuX
| DocuX | Pandadoc |
| End-to-End native document lifecycle platform | ✓ | Not fully developed lifecycle features. Not for all use cases. |
|---|
| Creation / drafting of docs and contracts | ||
|---|---|---|
| Browser-native rich doc editor (like MS Word / G Docs) | ✓ | Limited feature block text editor |
| Complete editing, formatting, drafting | ✓ | Very limited, basic features |
| Legally vetted, editable docs/agreements template library | ✓ | Generic templates library. Pay extra for forms. |
| Collaboration | ||
|---|---|---|
| Docs/contracts sharing with internal and external collaborators | ✓ | ✓ |
| Commenting / suggestions | ✓ | Basic commenting |
| Request time-bound reverts | ✓ | - |
| Full feature chat on-the-doc (Internal and external) | ✓ | Basic, general chat |
| Full feature chat off-the-doc (Internal and external) | ✓ | - |
| Allow attachments to doc/contracts | ✓ | - |
| Document controls | ||
|---|---|---|
| Edit / view rights management | ✓ | ✓ |
| Restrict download | ✓ | ✓ |
| Restrict forward | ✓ | ✓ |
| Password protection | ✓ | - |
| Document locking | ✓ | - |
| Restrict attachments | ✓ | - |
| Restrict chat and other context download | ✓ | - |
| Versioning with compare / restore ability | ✓ | Basic versioning |
| Internal approvals | ||
|---|---|---|
| No-code approval workflows for documents | ✓ | ✓ |
| No-code approval workflows for eSign | ✓ | - |
| Multi-level approvals | ✓ | - |
| Approval templates and library | Coming soon! | - |
| Approval embedded templates | Coming soon! | - |
| Legally binding, native eSign | ||
|---|---|---|
| Native, legally binding electronic signature | ✓ | ✓ |
| Single document/envelope sending | ✓ | ✓ |
| eSigner verification | ✓ | - |
| Upload from external drives/clouds | ✓ | ✓ |
| Bulk-send | Coming soon! | Available at additional cost |
| Automated reminders and notifications | On platform, email and Slack | On platform and email |
| Certificate of completion with audit trail | ✓ | ✓ |
| QR Code verification of authenticity | ✓ | - |
| Real-time document tracking | ✓ | ✓ |
| Allow attachments by eSigner | ✓ | ✓ |
| Mobile app | Coming soon! | ✓ |
| eSigner engagement / feedback suite | ✓ | - |
| Conditional routing | ✓ | ✓ |
| AI powered Workspace | ||
|---|---|---|
| Docs and contracts auto-sorting | ✓ | Basic sorting/listing |
| Auto-prioritization and alerts for due dates | ✓ | - |
| Customizable notification and reminders | ✓ | - |
| Document summary and one-click direct action | ✓ | - |
| Fast and powerful docs/contract search | ✓ | Basic file name based search |
| Keyboard shortcuts | ✓ | - |
| Platform controls and security | ||
|---|---|---|
| User management | With advance rights management | Advanced, including rights management |
| IP whitelisting for restricting unauthorized usage | ✓ | - |
| Manage security parameters for adherence to your IT Policy | ✓ | - |
| Selection of encryption standards | ✓ | - |
| Custom branding | ✓ | ✓ |
| Encryption of data at rest and in transit | ✓ | Only at rest |
| Enterprise grade security certification | ✓ | ✓ |
| SAML/SSO | Coming soon | ✓ |
| Integrations | ||
|---|---|---|
| Native, no-code integrations | ✓ | ✓ |
| APIs & webhooks | Coming soon! | ✓ |
| Get started free |
See how Pandadoc plans and pricing compare to DocuX
| DocuX | Pandadoc |
| Free-for-life plan | ✓ | Barebone, very limited feature eSign plan |
|---|
| Individual plan | $9 /month | $19+ /month |
|---|
| Team plan | $29 /month | $49+ /month |
|---|
| Enterprise plan | $59 /month | $89+ /month |
|---|
| Unlimited documents creation | ✓ | ✓ |
|---|
| Unlimited eSign | ✓ | ✓ |
|---|
| Unlimited cloud storage | ✓ | ✓ |
|---|
| Existing docs/contracts migration | ✓ | Only storage |
|---|
| Pricing basis | Get for everyone, pay only for Creators | Pay for every user |
|---|
| CRM and other Integrations | ✓ | You pay extra for some integrations |
|---|
| Implementation and onboarding | Works out of the box | Works out of the box |
|---|
| Bulk send (coming soon) | ✓ | You pay extra |
|---|
| Uptime SLAs backed by financial penalty | ✓ | - |
|---|
| Priority support | ✓ | ✓ |
|---|
| SAML/SSO | Coming soon | ✓ |
|---|
| APIs | Coming soon | ✓ |
|---|
| Subscription management | Completely self-served | Mostly self-served except for Enterprise users |
|---|
| View all plans |
Get complete life-cycle platform for all your documents and contracts
than pay for limited use, proposal and eSign tool for beginners.
