DocuX vs AdobeSign

You need more than an eSign
tool to #getworkdone

DocuX

A purpose-built platform to create, collaborate, control,
eSign, and manage all your docs/contracts in one place.

AdobeSign

Market leader in electronic signature but lacks basic
docs/contract drafting and management capabilities.

Create

Full feature online editor for docs and
contracts drafting, editing and formatting.

MS Word / Google Docs
like online editor

No document editor.

Collaborate

Complete collaboration suite. Purpose built,
Real-time, contextual and 100% on-doc.

On-doc comments, suggestions,
chat, attachments, etc.

Very limited or no collaboration.
Context (except for eSign) is entirely detached from the doc.

Controls

Control view, download, edit, forward, print etc. rights.
Unprecedented, total platform control with you.

Docs and platform controls for
control and secure sharing

Limited document controls.
Good platform controls.

Approvals

No-code, user configurable workflows for internal
approvals. Build workflows in template.

Internal approval
workflows

No user configurable workflows
for obtaining internal approvals.

eSign

Easy to use, lightening fast, and legally
binding eSign. Unlimited and FREE.

Legally binding native
electronic signature

Easy to use legally binding eSign.

Workspace

AI powered purpose-built workspace
that manages half of your work.

AI powered docs and contracts
management workspace

No more than documents listing. Your work is as
cumbersome as before, perhaps more.

Security

Top of the class, bank grade security with
data encryption at rest and in transit.

Platform, document, data security
and certification

Top platform security and certifications. Good document security.

Nawdeep Puranik
Quote

DocuX is a game-changer for sales professionals. With everything needed to get contracts drafted, negotiated and executed in one place, sales professionals can now focus more on their core job of selling rather than struggling to move paperwork and keeping track of everything.

Nawdeep Puranik
Vice President - Sales, Hexagon
Quote

Top reasons AdobeSign usersΒ 
look for alternatives

#1

Complex, legacy UI/UX, not so easy integrations

#2

Only an eSign tool- does not offer full docs/contract lifecycle

#3

Very costly- predatory upgrade nudges, hidden costs

Karen πŸ’‰πŸ’‰πŸ’‰πŸ’‰πŸ˜·

Karen πŸ’‰πŸ’‰πŸ’‰πŸ’‰πŸ˜·

zakaren

Have I mentioned how much I hate Adobe? Sign a document, save it, then remember you have to change something. Nope. That's $22.99 a month.

holly jolly kristin

holly jolly kristin

yestervegh

all that money and adobe sign still sucks

IS

Verified User in Information Services

Verified User

Super buggy, confusing, limited and, forms come out blurry. It's more headache than anything.

E

Verified Reviewer

Entertainment

Logging in was a nightmare, unless you saved the URL to your desktop - it seems like Adobe intentionally hides this product, and bait-and-switches to get you to buy more expensive products when you search for it. Customer service is close to useless. You keep getting pushed to other departments who don't deal with Adobe Sign, and usually don't even know it exists.

TB

Tess B.

Business Operations

The search is terrible! It's impossible to find anything and the software is slow. The UI could also use some work as things are not intuitive. The basic reporting is nice but its not very customizable. Overall it feels outdated and clunky.

Tags πŸ€

Tags πŸ€

Tags20

Adobe the new patch for Adobe Sign sucks. The process of sending out documents to be signed now takes way longer. Is there a way to revert to the old version?

Porsha

Porsha

theporshaedmun

I dislike I paid for adobe sign annually subscription smh ??????? this is a terrible service absolutely terrible

MF

michele f.

CEO

It simply does not work and has put our company into a real mess. They have been promising since Jan 2020 !!! Things instead of getting better have put our entire organistion into a mess.

EJ

Elliot J.

Co-Founder

The Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn't cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari, and it then worked. Then, I had an issue whereby one of the signers signed incorrectly on the wrong line. I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn't have an Enterprise trial - even though I do! It then turned out that this agent actually worked for Adobe Acrobat and not Adobe Sign, and so had no idea again. Finally I spoke to an agent who told me that once someone has signed a document, it can't be removed or changed - this is ridiculous, as people make mistakes and the fact that you can't correct that is crazy! Finally, I had to send several separate documents to different signers and try to combine the PDFs afterwards, which again proved to be a problem because the PDFs were locked after exporting them from Adobe Sign. I should have just got people to sign hard copies from the start!

Jimmy Grewal

Jimmy Grewal

jimmyg

I?m disappointed with the quality of the @Adobe Sign app on iOS. It's slow, doesn't sync documents reliably, provides incorrect status, and doesn't follow platform design conventions. I never imagined that Adobe would release a worst app than DocuSign!

BM

Verified User in Broadcast Media

Verified User

Doesn't work. Terrible customer service. Why do they have a product that isn't even on line? I've wasted an entire afternoon trying to get an answer from them. The only reply on their chatbot is that I need to be transferred to a different group. Are you kidding me? It's been 4 hours since I started trying to send a a contract for signature.

CG

Verified Reviewer

Consumer Goods

It was clunky and hard to use. Took too much time to send something for signature.

LB

Lisa B.

Executive Assistant

Setting up an electronic signature with Adobe Sign is a little complicated for clients who are not super tech savvy. Adobe also doesn't offer a way to automatically notify the sender once the signature has been collected, which adds the extra step of having to save the new, signed document AND send it back the requestor. Overall, it's a pretty manual process for collecting signatures but will get the job done if your budget doesn't allow for a paid service.

Why choose DocuX
over AdobeSign

You need eSign++ to get work done

eSign is just a small part of your docs/contract lifecycle. You need all-in-one platform including eSign to get work done. AdobeSign does not offer that.

Better, robust and intuitive product

No more glitches, broken workflows or starting all over again. We have worked very hard to make DocuX robust and easy and intuitive at the same time.

Fair and simple pricing- not predatory

AdobeSign plans + add-ons are prohibitively expensive for eSign. DocuX plans are fair, transparent and truly unlimited. eSign on DocuX is completely free.

Ditch the back-and-forth

Move all collaboration and reviews out of mailbox and scattered tools onto the doc. With DocuX, 100% of the internal and external collaboration happens on-the-doc.

Get single source of truth

Say goodbye to documents scattered across devices, tools, and users. All your docs/contracts are in one place and, every DocuX doc/contract is your reliable, single source of truth.

Enhances your productivity

Get an end-to-end solution that automates all the noise that passes for work. Docs are segregated, sorted, and controlled for you. No more trade offs.

Feature comparison

See how AdobeSign compares with DocuX

DocuXAdobeSign
End-to-End native document lifecycle platformβœ“-
Creation / drafting of docs and contractsβœ“-
Collaboration
Docs/contracts sharing with internal and external collaboratorsβœ“Can only send for eSign
Commenting / suggestionsβœ“Limited commenting on PDF only in eSign
Request time-bound revertsβœ“βœ“
Full feature chat on-the-doc (Internal and external)βœ“-
Full feature chat off-the-doc (Internal and external)βœ“-
Allow attachments to doc/contractsβœ“By eSigners only
Document controls
Restrict downloadβœ“βœ“
Restrict forwardβœ“βœ“
Password protectionβœ“βœ“
Document lockingβœ“-
Restrict attachmentsβœ“-
Restrict chat and other context downloadβœ“-
Versioning with compare / restore abilityβœ“-
Internal approvalsβœ“-
Legally binding, native eSign
Native, legally binding electronic signatureβœ“βœ“
Single document/envelope sendingβœ“βœ“
eSigner verificationDefault-
Upload from external drives/cloudsβœ“βœ“
Bulk-sendComing soon!Enterprise only
Automated reminders and notificationsOn platform, email and SlackOn platform and email
Certificate of completion with audit trailβœ“βœ“
QR Code verification of authenticityβœ“-
Real-time document trackingβœ“βœ“
Allow attachments by eSignerβœ“βœ“
Mobile appComing soon!βœ“
eSigner engagement / feedback suiteβœ“-
Conditional routingβœ“βœ“
AI powered Workspace
Docs and contracts auto-sortingβœ“Basic listing
Auto-prioritization and alerts for due datesβœ“-
Customizable notification and remindersβœ“-
Document summary and one-click direct actionβœ“-
Fast and powerful docs/contract searchβœ“Keyword based basic search
Keyboard shortcutsβœ“-
Platform controls and security
User managementWith advanced rights managementBasic user management
IP whitelisting for restricting unauthorized usageβœ“βœ“
Manage security parameters for adherence to your IT Policyβœ“βœ“
Selection of encryption standardsβœ“βœ“
Custom brandingβœ“βœ“
Encryption of data at rest and in transitβœ“Only at rest
Enterprise grade security certificationβœ“βœ“
SAML/SSOComing soonYou pay extra
Integrations
Native, no-code integrationsβœ“βœ“
APIs & webhooksComing soon!βœ“

Pricing comparison

See how AdobeSign plans and pricing compare to DocuX

DocuXAdobeSign
Free-for-life planβœ“-
Individual plan$9 /month$12.99+ /month
Team plan$29 /month$23.99+ /month
Enterprise plan$59 /monthPrice not public
Unlimited documents creation / eSign requestsβœ“βœ“
Unlimited cloud storageβœ“Docs are locally stored
Existing docs/contracts migrationβœ“-
Pricing basisGet for everyone, pay only for CreatorsPay for every user
CRM and other Integrationsβœ“βœ“
Implementation assistance, if requiredFree-
Bulk send (coming soon)βœ“βœ“
Uptime SLAs backed by financial penaltyβœ“-
Priority supportIncluded in planYou pay extra
SAML/SSOComing soonYou pay extra
APIsComing soonβœ“
Subscription managementCompletely self-servedMostly self served except downgrade and termination require Support

Pay less for more

Get complete docs/contracts life-cycle platform
at a cost lesser than an eSign tool.

DocuX Lifecycle

$29

/creator /month Team plan

Market leader in electronic signature but lacks basic
docs/contract drafting and management capabilities.

Adobe Lifecycle

$23.99+

/user /month Pro plan

Market leader in eSign - does not offer complete
lifecyle management for all your docs/contract.

Switching from AdobeSign?

  • We will handhold you for seamless migration at no extra cost.
  • We will waive off charges equivalent to your existing contractΒ 
    time left with AdobeSign.
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